Frequently asked questions.

Yes, you can start for free. With the Free plan you create a profile, discover people, send likes, get matches and chat with your matches. Plus (€9.90 a month) and Premium (€19.90 a month) add more Super Likes, advanced filters and more control over your privacy.

Only adults can join: you must be at least 18, and every gender and orientation is welcome. We ask for truthful information and one account per person.

Tap “Create your profile”, enter your email and password, then tell us a little about yourself: photos, interests and what you’re looking for. It only takes a few minutes and you can change everything later.

A match happens when two people like each other. Only then does the chat open: nobody can message you unless you’ve liked them back. A Super Like tells someone that you’re especially interested.

Only people you have a match with. If you no longer want to hear from someone, you can block them with one tap and they won’t be able to contact you again.

Plus (€9.90 a month) adds the ability to see who liked you, 5 Super Likes a day, advanced filters (verified only, online now, relationship goal) and read receipts. Premium (€19.90 a month) includes everything in Plus and adds incognito mode, 15 Super Likes a day, priority visibility in discovery and priority support.

Yes, at any time, from the app settings. You’ll go back to the Free plan; your profile, matches and chats stay where they are.

You send a selfie from the app, and it is compared with the photos on your profile. If they correspond, you receive the “Verified” badge, so others know there’s a real person behind the profile. Verification is optional.

From the person’s profile or chat, tap “Report” or “Block”. Blocking is instant: from that moment the person can no longer see you or message you. Reports are reviewed by the moderation team.

Yes. From the app settings you can download a copy of your data and then delete your account: your profile and the related data are erased.

Other users see only what you choose to show on your profile, such as photos, interests and city. You can hide your distance and, with Premium, browse in incognito mode.

No, Duetto is a demo project. The profiles you see are fictional and their photos were created with artificial intelligence; in the app, payments and emails are not real, and accounts created by visitors are deleted automatically after 3 days. You can try every feature, but behind the sample profiles there is no real person.

No. In the demo, payments are simulated: you can activate Plus or Premium to try the features, but nothing is charged.

Accounts created by visitors are deleted automatically after 3 days, along with the related data. In the demo, we recommend that you don’t enter real personal data that you wouldn’t want to share.