Safety
Getting to know each other safely.
How we protect you on Duetto and what you can do to meet people with peace of mind, online and in person.
How we protect you
Tools designed to put your mind at ease
Safety and privacy aren’t optional extras: they’re part of how Duetto works.
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Profile verification
With a selfie you can verify your profile and earn the badge. With the “verified only” filter (Plus) you can search for just the people who have passed the check.
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Reporting and blocking
From any profile or chat you can report or block with one tap. A blocked person can no longer see you or message you.
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Moderation
Reports go to our team, who review them and, where needed, warn, suspend or remove anyone who breaks the rules.
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Privacy controls
You decide what to show: you can hide your distance and, with Premium, browse in incognito mode.
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Your data, in your hands
From the app you can download your data and delete your account at any time. We don’t sell your data and we don’t use tracking cookies.
Tips
Eight tips for meeting up safely
They apply on Duetto as they do anywhere you meet people online. They aren’t strict rules, just good habits.
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Have a video call first
Ten minutes on video is enough to tell whether the person is the one in the photos and whether there’s a spark, before you meet in person.
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Choose a public place
For a first date, pick somewhere busy at a reasonable hour, and make your own way there and back.
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Tell a friend
Tell someone you trust where you’re going, who with and when you expect to be back. If you can, share your location.
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Never send money
Not for an emergency, a gift or an investment. Anyone who asks for money from someone they’ve only just met is almost always a scammer.
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Be wary of anyone who avoids video calls
Constant excuses, photos that look too perfect or stories that don’t add up are red flags. A real person will show their face sooner or later.
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Keep the conversation in the chat
Until you trust someone, don’t give out your phone number, address, workplace or social media profiles. In the chat you can block whenever you like.
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Trust your instincts
If something makes you uncomfortable, you have the right to stop, not reply or leave. You don’t owe anyone an explanation.
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Report suspicious behaviour
Profiles that look fake, strange requests, pushiness or an aggressive tone: report them. You’re helping whoever comes after you, too.
Reporting
How to report a profile or a message
It takes only a few seconds and you can do it discreetly: the person you report is not notified.
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Open the profile or the chat
Go to the person’s profile or to your conversation with them.
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Tap “Report”
Choose the reason that comes closest and, if you like, add a few details.
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We’ll take it from there
The report goes to the moderation team. If you want, block the person straight away: they will no longer be able to see you or message you.
If you think you are in danger, call your country’s emergency number straight away (112 in the European Union). For crimes and threats, always go to the police.
Ready to meet someone real?
Create your profile in a few minutes: it’s free, and you can delete it whenever you like. Or have a look at the demo first.
