# Terms of service

> Who can sign up, prohibited conduct, moderation, subscriptions and liability: read the terms of use before you create your profile.

Fonte: https://duetto.web-zen.com/en/terms/ · aggiornata il 2026-11-12

These rules exist to keep Duetto a respectful and safe place. By using the service, you accept them.

Last updated: 12 November 2026

**Demo template text**

This document is a template created for the demo version of Duetto. Before any real use, it must be completed with the details of the data controller (name, registered address, contact details), the governing law and the competent courts, and reviewed by a legal professional.

## 1. Acceptance of the terms

By using Duetto, you accept these terms of service. If you don’t agree, please don’t use the service.

Duetto is a service for meeting people and communicating with them. This is a demo version: some features, such as payments and the sending of emails, are simulated.

## 2. Who can use Duetto

To sign up you must:

- be at least 18 years old;
- provide truthful information about yourself and keep it up to date;
- have only one account per person;
- not have been previously excluded from Duetto for serious violations.

## 3. Your account

You are responsible for everything that happens with your account. Choose a strong password, don’t share it and let us know if you think someone has gained access to it. Your account is personal and cannot be transferred.

## 4. Prohibited conduct

The following are prohibited on Duetto:

- harassing, threatening, insulting or discriminating against other people;
- deceiving others: scams, requests for money, fake profiles or identity theft;
- posting unlawful, violent or sexually explicit content, or images of other people without their consent;
- advertising, spamming or promoting services without authorisation;
- collecting other users’ data, using bots or circumventing security measures;
- using the service if you are a minor or on behalf of a minor.

## 5. Content you post

Your photos, texts and messages remain yours. You authorise us to display them within the service, subject to your settings, for as long as your account is active. You warrant that you have the right to post them and that they do not infringe the rights of others.

## 6. Moderation and suspension

We review reports and may remove content, restrict features, and suspend or close accounts that breach these terms or the law. Where possible, we explain the reason and give you the chance to respond.

## 7. Plans and subscriptions

Duetto has a Free plan and two paid plans: Plus (€9.90 a month) and Premium (€19.90 a month). Subscriptions can be cancelled at any time from the app settings.

In this demo version payments are simulated: nothing is charged.

## 8. Meeting in person

Duetto makes it easier for people to get in touch, but we do not control what happens when you meet in person. We cannot guarantee the identity or intentions of other users beyond the checks we provide. Read and follow the safety tips and always use common sense.

## 9. Liability

The service is provided “as is”. To the extent permitted by law, we are not liable for indirect losses or for the conduct of users. Nothing in these terms affects any rule that cannot be excluded by law, including those that protect consumers.

## 10. Availability and changes to the service

We try to keep the service available at all times, but there may be interruptions for maintenance or for reasons beyond our control. We may change or discontinue some features; if we change these terms in a significant way, we will tell you in advance.

## 11. Closing your account

You can delete your account at any time from the app settings. When you do, your profile and the related data are erased as described in the privacy policy.

## 12. Governing law

These terms are governed by the law, and subject to the courts, that the operator will specify before the service is used for real. Mandatory consumer protections remain unaffected.

## 13. Contact

For questions about these terms, write to us through the contact form on the About us page.

**See also:** [Privacy](https://duetto.web-zen.com/en/privacy/)[Cookies](https://duetto.web-zen.com/en/cookies/)[Contact](https://duetto.web-zen.com/en/about/#contact)